Back to collectionTravel Stops as Feedback Moves Online
Operations had just drafted a return event over the weekend, but the studio was still constrained by a weak market and tight costs. BTC drifted down to USD 19,500, and the studio tightened its spending measures again: all travel stopped. Stopping travel saved immediate costs but made communication more dependent on clear notes and handoffs.
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Operations had just drafted a return event over the weekend, but the studio was still constrained by a weak market and tight costs. Developers and operations alike wanted direct player feedback. The familiar option of meeting to discuss it now needed reconsideration.
BTC drifted down to USD 19,500, and the studio tightened its spending measures again: all travel stopped. A colleague worried that losing face-to-face discussion would slow decisions about playtest issues. The team did not set feedback aside; it discussed having operations gather specific situations online and pass them to developers for review.
Stopping travel saved immediate costs but made communication more dependent on clear notes and handoffs. Preparation for the return event continued, and developers had to decide how to reproduce the problems players described. Whether remote collection could make up for the loss of in-person exchanges remained to be tested.