Back to collectionA Three-Day Wait Meets a Manual Review Queue
Odyssey tasks were still underway, but submissions had formed a review queue. One participant found that a submission had sat for three days without an update, prompting people in the chat to ask whether they should submit again. Manual checks gave the problem a way forward, but review speed still depended on limited staff time.
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Odyssey tasks were still underway, but submissions had formed a review queue. Participants had time to catch up over the weekend. Operators faced a different problem: how to let those waiting know their submissions had not been forgotten.
One participant found that a submission had sat for three days without an update, prompting people in the chat to ask whether they should submit again. Operators checked the backlog one item at a time by hand, separating records still awaiting review from those needing more explanation. The Night Watchman urged people he knew to keep their original submission details so duplicate entries would not add to the confusion.
Manual checks gave the problem a way forward, but review speed still depended on limited staff time. The participant who had waited three days still needed a result. Operators, meanwhile, planned to clarify recurring questions so the next wave of inquiries would take less time away from reviewing tasks.