Back to collectionReplacement Keys Move from Promise to Process
After the malicious fork led to stolen keys, the team had promised replacements. The replacement process began. Yesterday's announcement had set a direction; today's work began addressing each operator's case.
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After the malicious fork led to stolen keys, the team had promised replacements. A-Zhen, a chain-side engineer, now had to turn that promise into a workable process: get new keys to genuinely affected operators without letting impostors exploit their requests for help.
The replacement process began. A-Zhen had worked through two days without sleep, checking the accounts of affected operators while agreeing with colleagues on how to explain the next steps. When someone pressed her for a delivery time, she declined to give an unconfirmed one. She first asked for a clear account of where the software came from and what had happened to the key, so the cases could be handled on a sound basis.
Yesterday's announcement had set a direction; today's work began addressing each operator's case. A-Zhen recognized that exhaustion could lead to mistakes. She planned to separate verified items from pending ones for a handover, then rest. The new keys still had to be delivered through the process, and operators still needed to check that any further instructions truly came from the team.