Back to collectionA Zero on the Staking Page Goes Unanswered
After several days of price swings, a request for help in the chat drew attention back to a page holders actually used. A user came in asking why the staking page now showed their key count as 0 and whether the website was broken. Recent discussion had mostly revolved around price and the building phase; this concern was about whether a holder could see their keys.
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After several days of price swings, a request for help in the chat drew attention back to a page holders actually used. The Night Watchman had operated a node for years and knew that an unexpected display could be alarming. A single description, though, was not enough to locate the problem.
A user came in asking why the staking page now showed their key count as 0 and whether the website was broken. Nobody answered that day. The Night Watchman saw the question but drew no conclusion about the site. On his own list of things to ask, he noted that someone would need to distinguish the page display, the account connection, and the keys’ status. He had not passed that list to the user.
Recent discussion had mostly revolved around price and the building phase; this concern was about whether a holder could see their keys. The silence left the user unable to tell what had happened. It also reminded the Night Watchman that any later attempt to help would have to begin by clarifying what appeared on the screen. Why the page showed 0 remained unanswered today.