Back to collectionA warning about support conversations moving into private messages
A January 13, 2024 administrator notice described reports of people offering help in public channels before asking users to move into direct messages. It asked members who observed that behavior to alert administrators or moderators. The warning concerns the handover from visible support to a private conversation, where an apparent helper may be impersonating someone trusted.
A January 13, 2024 administrator notice described reports of people offering help in public channels before asking users to move into direct messages. It asked members who observed that behavior to alert administrators or moderators. The warning concerns the handover from visible support to a private conversation, where an apparent helper may be impersonating someone trusted.
The notice records a reported social-engineering pattern and an escalation route. It provides no victim count or loss total, and it does not establish how holders were divided between selling and retaining their tokens. Those are different questions from the documented support-channel risk.