Back to collectionThe Steam Wishlist Step Blocks Raijin Claims
Background: Raijin used Steam games to bring players into its rewards program, but longtime players could still struggle with the platform's entry steps. Today: Before claiming an airdrop on Raijin, players had to add the game to their Steam wishlist. Impact and next steps: Claiming now involved a Steam step that some players could not complete, rather than simply checking a wallet.
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Background: Raijin used Steam games to bring players into its rewards program, but longtime players could still struggle with the platform's entry steps. A-Zhen, an engineer who had moved into integration work, faced a gap between account requirements and the way those players were used to claiming rewards.
Today: Before claiming an airdrop on Raijin, players had to add the game to their Steam wishlist. A group of longtime players got stuck there; some had to open new accounts. In the group they asked why rewards could not go straight to their wallets. A-Zhen could only answer each case with 'open a support ticket' so the specific obstacle could be recorded. The chain was quiet at $0.049.
Impact and next steps: Claiming now involved a Steam step that some players could not complete, rather than simply checking a wallet. For A-Zhen, tickets were the start of an investigation, not a fix. She planned to distinguish unusable accounts from reluctance to create new ones, then see which parts of the integration needed clearer guidance.