Back to collectionA Release Duty Roster With One Name Too Many Times
Final Form was scheduled for release on 10-15, and A-Zhen had to plan the integration and operations work around that date. She drew up the October duty roster early and put her own name on both weekends around 10-15. The roster gave the release period a clear contact for the first time, while exposing how much depended on A-Zhen.
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Final Form was scheduled for release on 10-15, and A-Zhen had to plan the integration and operations work around that date. With a month and a half to go, she was already asking who would handle a rush of problems around launch.
She drew up the October duty roster early and put her own name on both weekends around 10-15. Her only note read, “Call me if something goes wrong.” A colleague pointed out that routing every problem to one person could leave a gap whenever she stepped away. A-Zhen kept her name on the roster, then began separating failures that required an immediate call from questions that could wait until a workday.
The roster gave the release period a clear contact for the first time, while exposing how much depended on A-Zhen. Before settling the schedule, she planned to review the incident contacts and handoff process with colleagues; whether anyone could share the load remained open. Launch was still some way off, but the team had begun preparing for those days.